Superstar Communicator Podcast

Introduction: Welcome to the SuperStar Communicator podcast! In today's episode, we delve into "The Power of the Outsider" with our special guest, Samuel Kasumu. Tune in as we navigate through these challenges and explore the incredible insights that Samuel brings to the table. Samuel is a remarkable social entrepreneur, commentator, and strategist, having served as a special adviser to Prime Minister Boris Johnson, focusing on civil society and communities. As the most senior black adviser in government, he has been instrumental in setting up initiatives to support the progression of Britain's black and minority ethnic population. Samuel's experiences and perspectives shed light on the true power that lies in standing outside the norms and challenging the status quo. Join us as we uncover the strategies, psychology, and importance of outsiders in shaping our societies, organizations, and politics. Let's dive into this captivating conversation with Samuel Kasumu on "The Power of the Outsider".   Key points fr

Welcome back to another episode of the Superstar Communicator podcast, where we delve into the fascinating world of cross-cultural communication. In today's episode, our hosts, Susan Heaton-Wright and Nick Simon, are joined by special guest Michael Gates, a renowned authority on understanding different cultures. Michael brings over 30 years of experience in the field of cross-culture, and in this episode, he shares valuable insights on mastering cross-cultural communication. Throughout the episode, Michael shares two real-life examples related to air travel that highlight the challenges and nuances of intercultural communication. From a delay caused by bad weather to a situation involving a Russian and a German passenger, these stories provide a glimpse into the complexities of cross-cultural interactions. But it's not just about air travel; Michael takes a deeper dive into the various cultural communication styles and how they impact our interactions. From linear professions like engineering and accounting

Welcome to the SuperStar Communicator podcast! In this episode, we dive into a thought-provoking conversation on International Men's Day with special guest, Mike Pagan. Together with Susan Heaton-Wright and Nick Simon, Mike shares his insights on the importance of peer support, mental wealth for men, and the impact of social media on mental health. We explore personal stories, practical tips, and expert advice on creating a supportive network, prioritizing self-care, and navigating the challenges of modern work environments. Join us as we delve into this engaging discussion and gain valuable takeaways for personal growth and well-being. Key points from the interview 01:57 Men need help asking for support, vulnerability. 05:48 Transitioning through life stages, evolving with people. 08:03 Identify genuine support in your network. 11:14 Active mindfulness through physical activities like rugby. 15:52 Teenage daughter faces FOMO and social pressure. 17:27 Echo chamber of algorithms reinforces bias

Welcome to another exciting episode of the SuperStar Communicator podcast, where we delve into the world of business, communication, and success. Today, we have the privilege of hosting the incredible Jeffrey Hayzlett, a renowned business expert and media personality. In this episode, Jeffrey shares invaluable insights on why radical humility is the key to success. He reveals how building a strong brand, creating engaging content, and connecting with your audience can propel you to new heights. Through his own experiences, including being a Chief Marketing Officer and a judge on The Celebrity Apprentice, Jeffrey offers practical advice for businesses big and small. So grab a cup of coffee, sit back, and join us as we explore the power of radical humility with Jeffrey Hayzlett. Let's get started!   Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. He is a

Celebrating the 30 Day Plan from SuperStar Communicator Introduction: Hello, everybody. It is a very exciting day because I am am launching the Superstar communicator 30 day plan. And very exciting. I have have contributed to other books in the past, which has been a huge honor but this is my first one of a number that I'll planned. And I have my partner in crime from podcasting. Nick Simon, who's gonna ask me some questions about the superstar communicator 30 day plan. Key points from the interview (bold) [00:02:23] Celebrate strengths, challenge weaknesses, grow skills. [00:04:27] Smiling changes conversation dynamics and perceptions. [00:06:56] Amazon offers Susan Heaton- Wright's 30-day plan.   Download the transcript of the interview (add link from SuperStar Communicator)   https://superstarcommunicator.com/wp-content/uploads/2023/09/30-day-plan-transcript.pdf   SuperStar Communicator   Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why

"On this episode of SuperStar Communicator, our hosts Susan Heaton-Wright and Nick Simon are joined by the renowned speaker and pitch coach, Sam Horn. In this episode, Sam shares a powerful technique on what to say in the first 60 seconds of a presentation, pitch, or negotiation that will captivate your audience, earn their respect, and generate buy-in. She encourages listeners to shape behavior rather than shame it, and shares practical tips on how to introduce oneself effectively and provide specific details to facilitate follow-up conversations. With her wealth of knowledge and experience, Sam Horn aims to help listeners improve their communication skills, handle difficult situations, and have honest conversations. Whether you're navigating corporate environments, personal relationships, or any other aspects of life, Sam's teachings and insights will equip you with the tools you need to confidently express yourself and cultivate meaningful connections. So tune in to this enlightening episode of Susan Heato

On this episode of SuperStar Communicator podcast, host Susan Heaton-Wright  interviews Angela Johnson, a certified Scrum trainer and author. They discuss the importance of trust and communication in building strong teams, particularly in the context of implementing Scrum and Agile methods. Angela shares her experience teaching virtual classes during the pandemic, detailing how her organization had to quickly adapt and pivot to virtual teaching to stay afloat. She highlights the challenges of teaching virtually to a global audience, recognizing the need to be more aware of cultural and linguistic differences.  Key points from the interview: [00:00:26]  interviewing Angela Johnson on Scrum. [00:06:42] Diverse opinions, respectful disagreement lead to strength. [00:10:26] Certifications are important but not sufficient. [00:11:32] Scrum Alliance adapts classes to virtual format. [00:17:47] Adapted classes virtually changed world of work. [00:19:16] Breaking silos, sharing knowledge, and promoting transparency.

On this episode of SuperStar Communicator titled host Susan Heaton-Wright and co-host Nick Simon engage in a live discussion with guest Raquel Ark. The episode dives deep into the importance of listening in leadership and creative problem-solving. The episode highlights the episodic nature of listening, with moments of focused attention being crucial. Listeners are encouraged to pay attention to when they listen at their best and recreate those conditions to foster effective listening. Self-listening and feedback are also discussed as methods to improve listening skills. Key points from the podcast: 00:03:00] Listening is a powerful and energizing superpower. [00:04:26] Effective listening: being present, fully engaged. [00:12:32] Listening is harder than people think. It's important for leaders to listen to their teams. Good listening promotes complex thinking and understanding. Asking questions and showing genuine interest is key. [00:17:13] Listening and showing interest is crucial. [00:19:31] Powerful lis

On this episode of the SuperStar Communicator podcast, we dive into the world of neurodiversity and communication with guest Diva Dias. Diva believes that those who are neurodiverse have a unique superpower when it comes to communication due to their curiosity and open-mindedness. This perspective also allows them to look at situations in multiple ways, leading to creative solutions that others may not consider. Diva also discusses the role of AI in emotional intelligence and why we should embrace diverse forms of communication versus relying on technology as the norm. Additionally, the importance of creating a culture where neurodiverse employees feel free to express themselves and share their thoughts is emphasized, along with tips on how to combat self-judgment and get out of overwhelm. Diva Dias is a global speaker and facilitator of Access Consciousness classes and seminars, who shares her perspective on curiosity as a driving force behind innovative solutions in the marketplace and how understanding our

On this episode of SuperStar Communicator, we explore the importance of presenting the best version of yourself in business conversations, focusing on public speaking. Our expert guest shares tips on how to cater to diverse audiences, including summarizing your speech beforehand and using interactive polls to keep audiences engaged. We also dive into nonverbal communication, overcoming mental blocks, and the changing landscape of public speaking, including the rise of virtual events and the demand for more Q&A sessions. Stay tuned to learn about neutral "diva feet," "sitting diva," and other posture techniques that can help you shine in every business conversation. Some key points; 00:02:51] "Overcome speaking nerves with these two tips" [00:08:10] "How to Engage Your Virtual Audience: Tips" [00:10:23] "Expert tips for overcoming public speaking mishaps" [00:14:02] "Creating Curiosity: Effective Speech Preparation Tips" [00:15:37] "Tips for Reaching Diverse Audiences in Presentations" [00:18:32] "Speaker'

In this episode of the Superstar Communicator podcast, negotiation and body language expert, Greg Williams, sat down with hosts Susan and Nick Simon from "Superstar Communicator" to discuss tips and tricks for successful negotiations. From the importance of compromising to the power of observing body language, Greg shares insights from his 30 years of experience and Harvard training. The episode covers negotiation strategies such as using silence, taking breaks, and stalling tactics, as well as the crucial role body language plays in communication. Listeners will walk away with a deeper understanding of negotiating effectively and using nonverbal cues to their advantage. There are many key points including: [00:04:42] "Exchanging Information: The Basis for Trust" [00:06:53] "Negotiation Success Depends on Win-Win Mindset" [00:08:30] "The Power of Demeanor in Negotiations: Explained" [00:10:30] "The Power of Silence in Negotiation Tactics" [00:12:23] "The Power of Body Language in Negotiations" [00:13:51] "Why

In an increasingly virtual world, we all need to be aware of effective ways to communicate on video. We were joined by Tim Kovoor who is based in London but has lived and worked cross-culturally and multilingually around the world. Communication has been a lifelong passion. Tim is now a key part of the growth team at tech company Quench: connecting the world's top experts with companies and their employees through video learning and consulting services. This is a content packed interview; takeways include: 8.38: how videos bring the human connection in a way that A1 doesn't 14.11 the different types of video content and delivery 22.48 Top tips for delivering the video content with confidence And there is much more! Download the transcription of the interview here. If you would like to contact Tim directly his email is tim@quen.ch and the website is www.quen.ch  Quench is offering listeners who are serving professional niches through video courses and consulting services the opportunity to be considered for

We are delighted to host a discussion with Colette Cooper, Client Services Director at Cariad Marketing. An Award-winning Hertfordshire digital marketing agency. With a passion for helping SME's compete with the online giants, Colette is the most often the first person people see for help with their marketing. With over 20 years of Sales and Marketing experience, Colette is a a hybrid professional who is good at sales, marketing and leadership. We discuss top tips on how to build successful business relationships: whether you have your own business; are part of a larger organisation or even you building your personal brand for career success. Some highlights include: 6:04 It is about reading the room and picking out the cues from people to see who is receptive to discussion and who might be uncomfortable. 9.34 Reading the situation. Clues like people sending an agenda beforehand or their job title will indicate how much time they have available to speak and the focus of the conversation. 17:38 Some great tips

With International Women's Day on 8th March this is a good time to remind everyone the power of a wide range of different speakers at events. I am joined by Mette Johansson, a leading Diversity leadership consultant and founder of Keynote women speakers. During the discussion we covered: Why having a diverse line up in events is so important How we can find diverse speakers for events what we can do to challenge event organisers to have more diverse speakers at events DOWNLOAD THE TRANSCRIPTION HERE  More information about Keynote Women Speakers “KeyNote Women is on a mission to bring diversity to speaking stages around the world. Why? We’re still far from having balanced gender representation on stages. Not only do we make sure that women are more visible through our site and social media forums; we also train the next generation of KeyNote speakers Bring more diversity to your next event! Reach out to us: https://keynotewomen.com/contact  https://www.linkedin.com/company/keynote-women-speakers/    Do you

Bob Ferguson is an Engineer by profession who now supports technical experts to make a positive impact when they present and pitch. We discuss how technical experts NEED to be heard. And Bob shares some top tips to being more impactful when discussing technical topics. Here are three highlights. 1. Try not to rely on powerpoint slides and specifically slides full of information. You will overwhelm your audience. 2. Learn to summarise key points for the audience. This will generate interest - and possibly questions at the end. 3. Technical experts have the ability to influence decisions and thoughts; share your information! Read the transcript here you can contact Bob at bob@bobferguson.co.uk His website is www.bobferguson.co.uk His book is available here. Here at SuperStar Communicator we support individuals and teams to present the very best version of themselves  in all business conversations. We deliver: Workshops Masterclasses Speeches Lunch and Learn Virtual Workshops ONline courses Why not book a ca

In 2022, there was an incident at the Oscars where Will Smith hit the compere Chris Rock, when Rock made a derogatory comment about Smith's wife. This was shocking to see. I am joined by international executive coach, Carol Stewart We discuss why this incident was so shocking and what we can learn from this as leaders. Some key points include: 1. Why both men were at fault in this incident. 2. How a pause and a verbal response would be far more effective 3. How as leaders we should be aware of what we say; the impact this has on others and how we say it to our teams Here is the transcription of the interview More information about Carol and how to work with her here. Our Host, Susan Heaton-Wright is the founder of SuperStar Communicator She is an international Speaker; has empowered clients worldwide to speak and communicate in all business conversations with impact, clarity, confidence and credibility. She is also a brilliant podcast guest; if you would like her to appear on your podcast contact us here. Sup

international men's day  is  on 19th November. Not only should we celebrate the men in our lives we should also support  them. I  am joined by Dave Algeo who supports men with their health and mental health. We discuss a number of topics including how we can reach  out  to men who might find it  difficult to discuss their feelings. This is full of content but some key points are: 1. Men will often use humour or alcohol to hide their feelings 2. Remembering to 'nudge' regularly to remind men they need to look after themselves 3. Those short text messages or voice mail messages make all the difference to a man who is isolated or depressed. Here is the transcription. You can contact Dave directly: Website: https://www.midlifereshape.com/ Podcast - https://www.midlifereshape.com/podcast Email: dave@stressedguru.com Linkedin - https://uk.linkedin.com/in/davidalgeo Instagram - https://www.instagram.com/restlessmidlifer Fb - https://www.facebook.com/therestlessmidlifer Twitter - @stressedguru Do you wa

We are joined by Dr Paddy Ross, Associate director of psychology at Durham University. Paddy has done a lot of work on how children learn to read emotions. He highlights the fact that before a certain age, sound is more important than non-verbal cues. We don't exclusively communicate with what we say but how we say it - and hand gestures, facial expressions and body language play a big role in this. Some highlights include: 1. Wearing a mask (during covid) or not makes little difference in reading emotions because we use our eyes, gestures and body language more. 2. The body is a significant driver for conveying emotions 3. What we don't consider much is what our bodies are doing when we are speaking and communicating. Our body conveys so much emotion. Download the transcription here: Do you want to work with SuperStar Communicator? We organise a range of communication learning: workshops, masterclasses, speeches, online courses, virtual learning. Included in the work we do is focus on non-verbal communicatio

Do you wish to engage and make more impact with international clients? In this podcast episode Susan Heaton-Wright shares top tips and case studies to ensure you have invaluable engagement with your clients; whether they speak English as their first language or not. She uses examples of working with clients in North America, the Middle East and Myanmar. Tips include: * Modifying the way you speak and the language you use to ensure everyone understands you. * Read the room; be aware of what is going on in the room, and modify what you do accordingly. * Never assume that because your clients speak some English, they will understand you. * Be aware of cultural differences. Are there specific topics you you should avoid to prevent your clients being offended. * Use of examples. Check that the clients will understand the examples you give. * Allow your clients to look at your slides to check the words and examples are clear to them. Download the transcription here. Do you want to work with SuperStar Communicator?

Joel Green is the CEO of pro level training, the National Director of Nike sports camps, a former professional basketball player, and renowned motivational speaker. He endured significant trauma as a child, and experienced unacceptable racism, yet went on to have a successful basketball career and  to alter his mindset and "Filter". This is such a powerful tool he developed, where he was able to focus on the good rather than continue to be impacted by the appalling acts he witnessed and experienced. Three of many highlights are: 1. Use dark moments to get aways from them even more. 2. Get help and support from others and talk. We all need a network of people who will support us. 3.The power of filtering: being your own therapist and self assessing to see what you need, and what you need to get rid of in your life. And there are many, many gems. Here is the transcription of the podcast You can contact Joel at his website His latest bookFiltering: The Way to Extract Strength from The Struggle is available her