Leftfoot - Legal Business Development

110: Human-Centered Design and Business Development with Cat Moon

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Sinopse

A Mindset of Curiosity and Empathy Today’s guest is Cat Moon a practicing lawyer, educator and business leader with more than 20 years of experience in human-centered design, agile project management, strategic communication, and the practice of law. Human-centered design is a process, a set of tools, a mindset of curiosity and empathy.  It’s putting you in the shoes of the client; asking excellent questions and listening intently before offering solutions. Human-centered design is reorienting how you work and delivery service by putting the client in the center. Along with human-centered design, Cat and her colleagues at Vanderbilt University Law School are teaching and practicing collaborative skills with cognitively diverse teams. Cognitively diverse teams are both efficient and effective in solving today’s business problems, serving client more broadly and with stronger conclusions than non-diverse teams. Reflecting on her own experience as a practicing lawyer, Cat’s advice to others includes going abo