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The most important thing with PR is asking your clients what business results they want to achieve. And then reverse engineering a PR program around that. Welcome to another episode of Better PR Now. This episode is sponsored by our official transcription partner, transcribeme.com. If you'd like to see an example of their terrific work, check out the "notes" page on the Better PR Now website. For a 25% discount on their services, go to transcribeme.com/betterprnow. Today, we're fortunate to be joined by Curtis Sparrer, principal at Bospar in San Fransisco. Bospar recently won the PR Week Boutique Agency of the Year award. Congratulations and welcome, Curtis. Thanks. Thanks for having me. So, as we jump in, I'd like to find out about how people got into public relations, how they started their career in communication. You graduated from UT Austin with a degree in Radio, Television, and Film. What's happened between graduation and ending up in San Fransisco as a principal at one of the nation's leading agencies