Game Change: Business Of Massage Therapy

Connecting with your client----are you good at it? If you can use a few tips on this issue, or maybe you need a fresh perspective, then this is the show for you! As massage therapists, we know it’s important to give an exceptional massage experience to every client, but it’s the connection you make with them that will keep them coming back and secure your stake in their health and well-being. For example, my client base ranges from athletes and weekend warriors to those who need a medical massage, but they each want someone to think outside the box for them and their individual needs. Let’s look at ways to connect with each client successfully. What you’ll hear in this episode: How I’ve expanded my client base with additional trainings and certifications How my clients typically find me through a directory When I have their contact information, I call them back, for these reasons: To find out their specific issue(s) To help them understand my sincere interest in their needs To inform them of the commitment