Game Change: Business Of Massage Therapy

104: How to Use Feedback and Honesty to Build a Successful Business

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Sinopse

Feedback--it’s a word that can have scary implications--would you agree? Today’s show is about how to use feedback and honesty to build a thriving business. Often we forget that feedback can have a very positive connotation, and not just the sense of dread when we hear the word.   One of the many ways to build and grow a thriving business is to cultivate honest feedback from co-workers, colleagues, and clients. Keeping the lines of communication open is key, even when constructive criticism is necessary, and keep in mind that even constructive criticism can foster a growth environment if done properly.   What you’ll hear in this episode:   On your team, give people time to air grievances with no repercussions if you ask for honest feedback Feedback allows honesty without mean-spiritedness Feedback can create a safety net and even be productive (A Columbia University study gives some further info) Feedback can create opportunities to build confidence and skills, thus empowering “your people” One key is to giv