Craft Of Charisma

Guest Introduction: Jeremy McCarthy has worked in the hospitality industry for over 20 years, opening and operating spas in luxury resort hotels. He is currently the director for spas and wellness at Mandarin Oriental Group. He began studying psychology early in his career, and 10 years ago, completed his Master’s degree in Applied Positive Psychology at the University of Pennsylvania. Jeremy is the author of the book, “The Psychology of Spas and Wellbeing: A Guide to the Science of Holistic Healing.” Interview Summary: In this interview, Jeremy begins by discussing the main principles of applied positive psychology. He goes into detail on the five key human wants/needs: positive emotions, engagement, relationships, meaning, and achievement. He also touches on the importance of vitality. Jeremy then explains how he applies psychology to his career in building experiences and spas. He describes how spas are one of the few places in modern society where we can disconnect from technology, have time in silence