Product Hunt Radio

How to design products that delight your users with Slack’s VP of design Ethan Eismann

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Sinopse

On this episode Abadesi talks to Ethan Eismann, VP of Design at Slack. He has previously worked on flagship products at Google, Uber, and Airbnb, as well as at Adobe back when Flash was still a thing!In this episode they talk about...The consumerization of the enterprise and bringing personality to software“You need somebody who is really able to think of your customers first and who can translate your customers’ perspective into your own unique tone and personality.”Ethan talks about the trend of the “consumerization” of the enterprise, why workers are demanding better software, and how Slack has played a role in the trend. He talks about how they’ve brought some personality to software that is typically utilitarian, to the delight of millions of users. Ethan tells the story of the pivot that Slack made from being a gaming company called Glitch to a communication tool for the enterprise. He also talks about how one of the early employees helped to shape the unique personality that Slack has today.The design