At Your Service

"Reframing from struggling to juggling— that's a designerly lens." —Nick Durrant We finally make our way out of the fog, with help from an unexpected source. Building off this "a-ha," we design phase 2 of our research plan, which takes us away from our desks and into the world. We also hear from Jeff Greger, a member of the FAIR Money research collective, who turns out to be doing some very similar work on the opposite side of the globe. Our theme song is by Rob Rusli, with additional music from Rob Rusli, Ben Seretan and Thad Wenatchee. This episode also used sound effects under the Creative Commons attribution license from freesound.org user Klankbeeld.