Creating Disney Magic: Lessons In Leadership, Management, And Customer Service

“There's not a personal I wouldn't say they appreciate it when they get some positive feedback and encouragement and, Even the people who got a bad attitude, that's how you turn a bad attitude around is over time.” Episode Highlights 00:43 Importance of appreciation, recognition, and encouragement. 05:14 Offering genuine praise and acknowledgment is important and free, and it benefits everyone. 08:42 Satisfaction comes from making a positive impact. 12:23 Maintaining positive attitude crucial for employee productivity. Resources The Cockerell Academy About Lee Cockerell Mainstreet Leader The Secret to What People Really Want The secret to great leadership and creating a positive work culture is all about "burning the free fuel”. It’s a critical element for effective leadership and management practices. People crave appreciation, recognition, and encouragement. It's the fuel that drives motivation and unleashes productivity. And the best part? It costs absolutely nothing. Appreciation is more than just saying