Podcast | New Work Revolution

  The first principle that we discussed with Total Experience Design, TXD, is that “Everyone Delivers an Experience Whether They Know it or Not.”  When somebody lets you down, it's easy to make assumptions about people and their intentions.  What if people want to do a good job, why don't they? Hanlon's Razor states: “Never […]

Follow the success of high achievers and you see that they are committed to the things that they are working on and trying to accomplish. 100% committed. When it comes to success, this week's podcast addresses three things that business owners engage in that are good things but get taken too far and get in […]

As your business grows, it's easy to lose sight of intention in certain areas of your business.  Leadership is one of those areas. Just because you started a business, doesn't mean that your role as a leader is completely understood by your team. In the same token, just because you promoted another person to leadership […]

  Employee reviews are a tough sell for employees and leaders alike.  No one likes to do them or be on the receiving end of a review gone wrong.  With as many leaders that don't like to do reviews, it begs the question, are employee reviews a waste of time. Total Experience design is about […]

Most people go through their lives without a clear intention and purpose for the things they do and the decisions they make.  Maybe you can relate.  Maybe you make decisions based upon limiting beliefs of the past.  Maybe you make decisions based upon what your mom or dad would want you to do.  Perhaps you […]

You and I both know that the magical turning of a calendar year does not unlock some hidden super power that didn't exist for you before.  A new year can be a time for hope and optimism and a time to create space to assess where you are at and where you want to go.  […]

It's been little bit since I have talked about the morning routine that we call a power hour. My friend Mike was asking some questions about my morning routine and rather than answer him directly with a message, like a normal person, I decided to record a podcast episode about it. The most practical way […]

Having a well organized and empowered team is your path to growth and freedom.  Growth and freedom are two outcomes that I strive to achieve with every leader that I work with.  Goal setting helps to achieve growth and freedom by orchestrating the work that needs to be done by giving the team specific direction […]

Creating influence with your team is simpler than you think.  There is a lot of information out there on how to lead and manage better.  Your primary key to influence already exists and is easy to do. The problem is it's also easy not to do. At the heart of Total Experience Design is intention.  […]

Doing growth well is about creating that beautiful tension between exposing weakness and then using your purpose to work through that weakness in a powerful, creative way. Growth is one of those areas that you either learn to embrace or you learn to avoid.  To keep yourself in a growth space means that you acknowledge […]

I have had the priviledge of knowing Charles Van Kessler for almost a year now.  He has attended some workshops that I have done in the past and always been a gracious participant and a true value creator.  Charles has a story that I felt the world needs to hear around bringing your personal passion […]

One of the most damaging communication techniques in a relationship is using assumptions.  Assuming what people know. What they think. What they will or won't do.  When you don't help people understand or help them fill in the blanks, people will come to their own conclusions.  Those conclusions tend not to be too positive either.  […]

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who […]

Your formula for success is unique to you.  Don't let anyone tell you different.  When it comes to success, it's easy to listen to someone or try and emulate someone else. Someone else's success came from that person being uniquely who they are, creating your own formula for success will consist of who you are. […]

One of the benefits of owning a business is freedom.  Freedom to work in the way that you feel best serves your purpose. It's a shame when that opportunity for freedom turns into bondage. Bondage to a schedule. Bondage to people. Bondage to systems. Bondage to your limiting beliefs. What would it look like to […]

As a business owner, you have plenty on your plate.  What separates the business owners who thrive versus the ones who survive is that they make a commitment to their purpose.  They do this by walking in their purpose daily with intention and integrity. Does your day tend to get away from you? Do you […]

Life doesn't always roll out the red carpet for your hopes and dreams.  In fact, sometimes it can feel like it does the exact opposite.  Once the resistance comes, the uncommitted stop in their tracks and walk the other way.  You can commit to your reasons or your results but you can't commit to both.  […]

Great, delivered experiences in business start from the inside out. This is point four of the Total Experience Design manifesto (click this link to download the book). A key part of building the internal culture is cultivating trust. When trust is absent leaders get frustrated and turn to control. When trust is presence it creates […]

What is your mission? Do you have one? For every time you are faced with a challenge there is a mission that drives you to working through the problem.  You know that there is a bigger purpose to the work that you do. Stewardship and mission go hand in hand.  When I am being a […]

  Great strategy is essential to sustainable business.  Unfortunately, strategy isn't something that come naturally to many people, business owners included. Don't despair.  I have brought in experts who live, eat and breath strategy to talk about how to change the trajectory of your business to the outcome that you want versus the outcome that […]