Park Leaders Show : Park Ranger | National Park | State Park | Leadership

"The general public is not impressed with how much you know. They're impressed with how much you've inspired them to know more about the places they visit." Key Moments 02:04 Creating Park Experiences for New Visitors 07:10 The Challenge of Information Overload in the Digital Era 10:35 Historical Communication and Public Engagement 16:02 Inspire Learning through Augmented Reality Historical Storytelling 18:08 Instant Information Access on Learning 21:19 Contact for creating park experiences or highlights. Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ Creating Experiences for Normal People The deep knowledge of park leaders is invaluable. However, when we want to create experiences for the everyday visitor it is important to recognize that simplicity resonates with the general public. We can add to their experience by offering narratives and relatable stories that build their interest in the history. Even better is when it encourages them to f

"We have to do more things with younger people to make sure they know what a cool industry we are and that there are so many different job opportunities that aren't just front line."  Key Moments 04:35 Tourism Synergy and Collaboration 08:37 Empowering Youth to Make a Positive Impact  14:50 Revitalizing Urban Parks and Workforce Development. 19:03 Building Partnerships for Environmental Conservation 20:26 Historic Site Preservation 23:50 Community Support in the Tourism Industry 28:06 Promoting Career Diversity to Youth Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ Volunteer Projects to Enhance Tourism The dedication of park professionals is undeniable, espeically when they are all together in one place. At the annual in-service for Michigan State Park, I had the opportunity to meet a number of people doing amazing things, including Patty Janes, a professor and founder of Michigan Cares For Tourism. Her organization brings together tourism exp

 "A good new part director has a vision. And and if you want to make a difference and leave your mark, you have to have vision of where you want to take your agency in the next year, in the next 3 years, and in the next 5 years." Key Moments 06:53 Recognize the need to act as leader. 11:39 Watch what you say, people are listening. 13:38 Build on core values, ethics, and vision. 18:28 New directors often overwhelmed, need readiness training. 21:35 Stay close to service, vision, motivate. 25:38 Seek smarter team members for success. Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ The Role of a Park Director Successful leaders have a clear vision and understand the impact of communication. in order to drive it forward. Phil Gaines returns for a great conversation on the role of a park director, though anyone in a leadership role can benefit from what we discussed. When someone has a vision, it will only come to fruition if they make decisions with

“Go sit on a rock in your favorite spot somewhere and do a very serious self-assessment. What am I good at? What am I not good at? What do I like to do? What do I don't like to do? And if you don't want to be out there in the lead, if you don't want to be out there taking some risk, if you don't want to get up in front of audiences, don't put yourself in that position." Key Moments 01:45 Starting a Career in Parks and Recreation 06:37 Ranger Experience in Yosemite 10:31 Toxic Work Environments 13:57 Conservation Efforts in Protected Areas 14:45 Environmental Protection by National Park Service Personnel 19:01 Leadership Accountability and Self-Assessment 25:35 Importance of Reputation in Career Success Walt's Presentations on YouTube A History of America's Public Lands | Texas Parks and Wildlife Education Channel History of US Public Lands Canyonlands Natural History Association Conversation on Public Lands with Walt Dabney | Coalition to Protect America's Nation Resources www.parkleaders.com https://parklead

“People can't fall in love with your park if they're lost." Key Moments 03:49 Law enforcement rangers use interpretation to influence. 07:05 Expanding park interpretive products for diverse experiences. 09:56 Framework for visitor experience in parks and its application across different contexts. 13:53 Problem-solving strategies for adaptation. 19:08 ROI of interpretive programs for park rangers. 21:54 The challenges of parks to increase diversity amid visitor influx. 23:14 Diversity and inclusion in State Parks for better representation. Connect with Ky The Visitor Experience website Ky Harkey on LinkedIn Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ Finding the Return on Investment in Interpretation Interpretation plays a vital role in attracting, entertaining, and educating diverse users. One person with a lot of experience in this area is Ky Harkey, former director of interpretation for Texas State Parks and now founder of The Visitor Expe

"Part of the narrative that we find ourselves in is talking about creating areas that are protected for people, not from people." Key Moments 02:57 Conservation and Community Participation 05:29 Rethinking Conservation Strategies 14:57 Conservation Training in Latin America 17:22 International Conservation Collaboration 22:05 Importance of Nature on Human Health 23:54 Global Tourism Program Facilitates Cross-Cultural Exchange and Learning. 27:13 Global Conservation Efforts Connect with Ryan LinkedIn Ryan Finchum Warner College of Natural Resources Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ Managing Protected Areas Ryan Finchum is the co-director of the Center For Protected Area Management at Colorado State University and a seasoned expert working with the US Forest Service international programs. He joins for a conversation diving deep into the world of protected areas. We explore the crucial decisions that shape our national parks and co

"If you're going to be really good at it, you're passionate about it. You believe that you're doing something that's bigger than just collecting a paycheck." Key Moments 02:05 Inspiration for a Career in Park Rangers 06:13 Evolving Qualifications for Park Rangers 08:39 The Importance of Passion in Career Choices 21:38 Evolution of Park Rangers and Park Management 31:44 Job Application Strategies and Power of Networking 45:11 The Importance of Work-Life Balance in the Great Outdoors 47:54 Unexpected Challenges of Environmental Awareness 53:28 College Involvement, Professional Associations, and the Future of Park Rangers Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ Answering Questions About Being a Park Ranger Being a park ranger is about more than just trees and trails. Phil Gaines and I both believe it is about the people you meet and the relationships you nurture in this close-knit community. There is never a dull moment when park rangers co

"Sometimes we forget, or perhaps even take for granted, the significant role that we may be we may be playing in this legacy that we call parks." Episode HIghlights 01:07 Significance of national parks and our role in preserving parks. 04:53 Organic Act of 1916 shaped National Park Service. 06:49 Lack of agreement among states led to individual state park systems. 10:05 Need to actively preserve and utilize information for future generations. 16:08 Challenge of storing, organizing, and preserving photos and videos. 21:41 Document and archive significant historical events proactively. 25:05 Capture memories and impact of park experiences for future reference. Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ Document History It is incredibly important to preserve the historical legacy of our national and state parks. There is a need to capture significant events, natural disasters, and park facilities for our future understanding. Phil Gaines joins

“If you offer something specific, not only are you offering to help, but that shows that you see them as a person and that you're recognizing their specific needs rather than just generalized to the general population." Episode Highlights 03:39 Creating a podcast about parks and the opportunities that come from it. 09:02 Recommendations can be reliable and chance encounters facilitate connections. 10:15 Being open to opportunities and making connections has led to getting great podcast guests. 15:28 Leaders should prioritize personal responsibilities over their public service roles. 17:53 Park rangers are prioritizing their roles. 22:17 Putting people first leads to park love. 27:41 Advice for outdoor leaders: equip, inspire, and succeed. 32:04 Be specific when offering help to others. Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ Last episode, we did an interview with Chris Lee. In this episode, we're going to Flip it a bit. I'm going to shar

“those little tidbits of information really help park and conservation leaders be better in their jobs, be better stewards of the resources, and just be better community leaders." – Chris Lee Episode Highlights [00:02:21] Importance of local parks and conservation efforts. [00:03:53] Parks offer a strong community presence and finding solace in nature. [00:08:01] Park rangers connect people to experiences with the outdoors. [00:11:59] Always strive to improve leadership skills. 00:13:12] Focus on team culture. [00:17:33] Understand your purpose to find fulfilling work in the parks. Connect with Chris Lee LinkedIn Parks and Restoration Podcast Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/ The Impact of Local Conservation Local conservation efforts have a lasting impact on communities and individuals. Chris Lee, the executive director of Des Moines County Conservation, joins for a conversation on the important role of conservation in local com

"When your mother was not setting expectation properly and yet was keeping you accountable, it felt unfair. You remember that. So take those learnings and apply them in the workforce..." – Valerie Cockerell The skills and experiences of motherhood translate into essential and effective leadership skills. Valerie Cockerell started to find similarities between the challenges of managing a park to the struggles of parenting. Throughout our conversation, she emphasizes the valuable skills mothers acquire through managing a household, such as time management, conflict resolution, and crisis management. Her own experiences as both a mother and a leader within a global company have shaped her perspective on leadership. Feedback should be seen as a gift for growth or an opportunity to become better in our roles. Valerie emphasizes the distinction between judging character and changing behavior. She points out that many emerging leaders lack proper training, which can lead to difficulties for both them and their teams

"... they don't have to make conservation their top priority. So you combine those 2, and they are really doing some innovative things around camping." The increasing demand for camping in natural parks has impacted the future of camping. Companies are taking notice and working to proactively prepare for this growing interest. During this conversation, Donald Forgione joins to talk about camping trends and innovations and how it's evolving to meet the growing demand. There continues to a growing interest around camping in natural, state, and national parks. Industry leaders like KOA, Winnebago, and Airstream are collaborating to cater to this growing trend. Some less common camping concepts Donald and I discuss include urban and rooftop campgrounds. The camping landscape is ever evolving, and parks need to be able to anticipate the interests of their visitors. Something that should never be overlooked is the importance of inclusivity and ensuring access to parks for all individuals, irrespective of their back

"What you're doing is making a difference not only for this generation, but if you do it right, it's making a difference for future generations." Phil Gaines and I had the chance to record an episode together while attending the 2023 State Park Director's Conference at the Mormon State Historic Site in Genoa, Nevada. It was the perfect opportunity to discuss our experiences at the conference, with Phil sharing his unique perspective as a former park director now representing Clemson University. There are so many highlights from this conference that one episode may not be enough. For example, our session on disruptive renovation is a topic we are going to need to explore in a future episode. There are challenges in parks nationwide, with the top concern being recruitment and retention of employees. In this ever-changing world, parks have to find ways to stay relevant and stay ahead of the game. Some have tapped into the power of artificial intelligence to elevate the visitor experience. We can’t overlook the s

  Capacity is a big challenge for this generation, especially post-pandemic. We need to rethink how we get people into these special places while preserving their natural beauty and ensuring a meaningful and enjoyable experience. - Phil Gaines As national park attendance continues to increase, managing visitor numbers has become crucial. The pressure is on park officials to accommodate the influx, while ensuring a quality and safe experience for all. As a seasoned park ranger, Phil Gaines understands the importance of preserving the natural beauty and integrity of parks. He joins for a conversation about managing the capacity dilemma, because since the pandemic there has been an ongoing influx of visitors. Despite the challenges, workers have made notable efforts keeping the parks clean and the trails well-marked. However, as we dig into this even deeper it is quite disheartening to recognize the potential impact of overcrowding on the park's environment. There are a number of concerns in the parks such as

"The more interaction you have with nature, the healthier you are mentally and physically." - Dan Biederman Dan Biederman is an expert in urban redevelopment, who discovered a profound love for the outdoors at a young age. He dreamed of becoming a forest ranger, but lacked the scientific background. Instead, he found himself as a systems consultant in the heart of midtown Manhattan. A chance encounter with Bryant Park, a neglected public park in New York City, led him to his true calling; transforming neglected parks into community assets. His work showcases the potential for positive change in urban spaces. If you aren't familiar with it's history, Bryant Park was once a dangerous and underutilized space. Dan combined his knowledge of business and politics and undertook the task of transforming the space. Today, Bryant Park stands as a testament to his vision of a vibrant space among the concrete jungle. That area has become a beloved sanctuary for New Yorkers and is considered one of the best small parks i

  "I really wanted to tell the truth behind the beautiful scenery." In a world of rugged landscapes and unpredictable elements, park rangers and first responders face challenges that test their limits. Sometimes that work can include critical tasks such as searching for missing hikers. Andrea Lankford is a former National Park Service ranger who joins to share her insights on the importance of firefighting and law enforcement in parks.  Andrea's love for the outdoors lead her to study Forestry and Wildlife management at the University of Tennessee. She volunteered for the Forest Service for one summer and ended up going to the Seasonal Law Enforcement Academy in Silva, North Carolina. From there she was hired at Cape Padres National Seashore as seasonal law enforcement park rangers with the National Park Service. She fell in love with the job and ended up working for the Park Service for over a decade.  The opportunity to work in national parks like Zion, Yosemite, and the Grand Canyon, had Andrea face the th

"The exposure that assistant managers have to total park operations is tremendous." Managing a park isn't a one-person job. It's a combination of efforts from different individuals with the role of the assistant park manager quite significant. Phil Gaines and I explore the hidden challenges and crucial responsibilities they have. An assistant park manager has to understand how that park operates as a business to fully fulfill their role. Join our conversation about the wild world of park management, where the scent of adventure intertwines with the thrill of responsibility.  In this episode, you will: Discover the integral role an assistant park manager plays in maintaining the park's harmony and sustainability Realize the significance of establishing a strong relationship between the park manager and assistant manager for optimal park operations Uncover the complexities of an assistant park manager's duties and the strategies to navigate these challenges effectively Grasp the essence of the assistant park m

  "Focus on common objectives and goals, you can get to where you want to be without being divisive." When people first enter the world of park management, they don't expect to be involved in politics. Yet, as time goes on it's not uncommon to find yourself at the center of political discussions on issues like land use and resource management. It is important to focus on governance rather than personal politics. Politics affects everyone in parks, from park rangers to directors. Parks are deeply intertwined with politics at every level. The higher up in the system, the more one has to understand who they work for. Phil and I have found that it is best to navigate these situations by focusing on the core values of stewardship and service. It is important to stay true to your core values as a park person and have a strong ethical background. Compromise is critical when dealing with people of different ideas. It is also important to not lose sight of the primary responsibility – the preservation of the parks und

"The customer is rarely right, but they're always the customer." Phil Gaines joins to discuss the surge in misbehavior among park visitors after the onset of the COVID-19 pandemic. There are a number of factors that could have caused this increase. One is the increase in new visitors who were not familiar with the park's rules and regulations. Like many places, there also seemed to be a lack of customer service focus among staff. Both of those combined creates the inherent difficulty in managing large crowds. This episode gives great reminders as to the importance of educating visitors about park etiquette. I love Phil's proactive approach to addressing potential issues. What ways are you addressing the concerns with visitor behavior before they have a chance to escalate? In this episode, we discuss: factors behind increased misbehavior in parks during the COVID-19 pandemic. the significance of educating visitors about park rules and regulations. responsibilities of park leaders in ensuring clean facili

In this episode of the Park Leaders Show I am joined by Donald Forgione, retired director of Florida state parks. Now I also get to welcome him as the host of the podcast, Tailgate Talks. Donald's diverse skillset made him a valuable asset among park professionals. As he shared his experiences and knowledge with others, he discovered a common thread among park rangers: they all possessed a deep sense of service and duty. With his podcast, Donald is going to be able to help even more people that are navigating the challenges of park management and the importance of ongoing learning and development. In this episode, you will: Recognize the crucial role of maintenance in effective parks management Tackle the difficult task of finding and retaining top-quality seasonal employees Appreciate the worth of third-party analysts in fostering productive dialogues Discover the wide-ranging skill sets of various park professionals Embrace the significance of continually evolving both personally and professionally The ep