Sales Moment Podcast

"The Sales Moment; Issue #276" To Download Right Click and Select "Save As" Sunday, during a nice Mother’s Day lunch, my son Nick shared the fun they had at the Iroquois Steeplechase near Nashville the day before. He was especially impressed that as the shuttle buses arrived, a group of boys was greeting [...] The post Good Manners Matter appeared first on Pierce Marrs.

"The Sales Moment; Issue #275" To Download Right Click and Select "Save As" Are you a good listener? Most people think they are but I believe this is an area that many of us could improve. Furthermore, if you are not naturally wired to listen, you will have to constantly remind yourself or [...] The post Does Active Listening Really Make a Difference? appeared first on Pierce Marrs.

"The Sales Moment; Issue #274" To Download Right Click and Select "Save As" I love a great comeback story. It is the main plot of many of my favorite movies. The story is especially intriguing when I find out that it is based on a true story—like the one I witnessed Sunday. Charlie [...] The post Charlie’s Wish: A Story of Redemption appeared first on Pierce Marrs.

"The Sales Moment; Issue #273" To Download Right Click and Select "Save As" My research shows that the phrase, “You scratch my back, I’ll scratch yours” originated with the English Navy during the 17th Century when punishments for being absent, drunk, or disobedient were severe. One punishment would see the offender tied to [...] The post Law of Reciprocity; You Scratch My Back… appeared first on Pierce Marrs.

"The Sales Moment; Issue #272" To Download Right Click and Select "Save As" Last week we examined the three reasons we should avoid the sales roller coaster. This week we will look at five habits we can create to avoid it. After thirty-three years in sales, I have heard a lot of salespeople [...] The post Five Ways to Avoid the Sales Roller Coaster appeared first on Pierce Marrs.

"The Sales Moment; Issue #271" To Download Right Click and Select "Save As" Have you ever felt like you are riding a roller coaster of generating new business and servicing the business you have? While attending a business conference recently, I asked a gentleman how his business was going. His answer was familiar [...] The post Three Reasons You Should Avoid the Sales Roller Coaster appeared first on Pierce Marrs.

"The Sales Moment; Issue #270" To Download Right Click and Select "Save As" Can you really influence someone’s actions by saying what you believe about them? Dale Carnegie believed you can, and so do I. In his classic book, How To Win Friends and Influence People, Carnegie suggested giving someone a fine reputation [...] The post A Reputation to Live Up To appeared first on Pierce Marrs.

"The Sales Moment; Issue #269" To Download Right Click and Select "Save As" We have been told that body language speaks louder than the words we say. Are you picking up on the nonverbal cues? Dr. Albert Mehrabian, the author of Silent Messages, conducted several studies on nonverbal communication. He found that 7% [...] The post What Your Feet Are Saying That Your Face Is Not appeared first on Pierce Marrs.

"The Sales Moment; Issue #268" To Download Right Click and Select "Save As" Have you ever met someone that had a habit or behavior that was glaringly obvious to everyone…except that person? Could you be that person? The answer is yes because we all have blind spots. A blind spot is a habit [...] The post Blind Spots; How Do You Avoid What You Can’t See? appeared first on Pierce Marrs.

"The Sales Moment; Issue #267" To Download Right Click and Select "Save As" We have all heard that we need people to like and trust us if we want to further the relationship. This pertains to personal and business. We need to make a connection. But a word of caution, not everyone wants [...] The post Do’s and Don’ts When Meeting Someone For the First Time appeared first on Pierce Marrs.