Business Reimagined With Danny Iny | The Mirasee Podcast

Ever been to McDonald’s? What if I told you there were masters of customer experience? You’d probably laugh me through those golden arches. But Joey Coleman, today’s guest on Business Reimagined, believes they’re doing something very right.  Only one thing, though: their French fries. Admit it. You’ve at least heard about people’s obsession with the fried feast of potatoes.  It’s not about the customer service you receive. It’s about the experience you have at McDonald’s that sets it apart from the rest. So how can you take this strategy and apply it to the real world of getting customers and keeping them? Joey Coleman discusses:  How to walk YOUR customers through the first 100 days of the relationship The emotional bond you create with them that makes them rabid fans How to get people to actually USE your product Ways to connect AFTER the sale that will make a world of difference to your customers  If you want to create a customer experience your competitors and peers can’t touch, then you don’t want to m